Returns & Refunds

Last updated: 25 July 2026

Our promise

Every product we sell is batch-tested before it reaches you. If something arrives damaged, incorrect, or expired, we'll make it right — free of charge.

What's covered

• Damaged in transit — the seal is broken or the packaging is visibly damaged on arrival.
• Wrong item — you received a different product than what you ordered.
• Expired stock — the product's expiry date has already passed on delivery.

For any of the above, we'll send a free replacement within 7 days of delivery.

What's not covered

Because these are wellness and personal-care products, opened items can't be returned for hygiene reasons unless they're defective, damaged, wrong, or expired as described above. Change-of-mind returns aren't accepted once a product has shipped.

How to request a replacement

1. Message us on WhatsApp within 7 days of delivery.
2. Share a clear photo of the product and packaging, along with your order details.
3. We'll verify and confirm your replacement, usually within 24–48 hours.

Refunds

Where a replacement isn't possible — for example, if the product is out of stock — we'll issue a refund to your original payment method, or adjust the amount against a future order if you paid via COD.

Questions?

Reach us at +91 95822 95440 or via WhatsApp — we're open all 7 days, 10am–7pm IST.